Bilingual Customer Service (SPANISH) Job at Nielsen & Moller Auto Glass Distributors, Tempe, AZ

Wm5KUlkyc0hUSkRjanBYOUJ1ek1mQUQ0QVE9PQ==
  • Nielsen & Moller Auto Glass Distributors
  • Tempe, AZ

Job Description

Job Description

Job Description

We are seeking a Bilingual Customer Service Representative (SPANISH) to join our team! 

Company Description:

Nielsen & Moller Auto Glass is a leading provider of automotive glass for distributors and installers worldwide. We offer over 20,000 SKU's suitable for domestic and foreign automobiles, supplying bulk quantities of all automotive glass. Our services guarantee clients with the highest level of service, ensuring their complete satisfaction. We operate globally in all markets, including North America, Central America, Oceania, and Europe.

Role Description

This is a full-time Customer Service role for Nielsen & Moller Auto Glass Distributors is located in Tempe, AZ. The Customer Service Representative will be responsible for efficiently handling inbound calls, identify customer needs, provide service clarity, and transfer calls to relevant departments. Success here relies on your customer-centric approach, friendly attitude, poise in challenging situations, and basic computer skills and typing proficiency. This is an on-site role.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Update the call center CRM database with detailed conversation notes
  • Develop and maintain a knowledge base of the evolving products and services
  • Assist customers in new account enrollment process and payments.
  • Adhere to communication procedures, policies, and guidelines

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Bilingual in Spanish preferred
  • Automotive or Auto Glass experience is a plus
  • Ability to build relationships with customers
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to collaborate effectively within a team

*This position is based at our Tempe, AZ office (Remote work is not available).

Company Description

Nielsen & Moller Auto Glass is a leading provider of automotive glass for distributors and installers worldwide. We offer over 20,000 SKU's suitable for domestic and foreign automobiles, supplying bulk quantities of all automotive glass. Our services guarantee clients with the highest level of service, ensuring their complete satisfaction. We operate globally in all markets, including North America, Central America, Oceania, and Europe.

Company Description

Nielsen & Moller Auto Glass is a leading provider of automotive glass for distributors and installers worldwide. We offer over 20,000 SKU's suitable for domestic and foreign automobiles, supplying bulk quantities of all automotive glass. Our services guarantee clients with the highest level of service, ensuring their complete satisfaction. We operate globally in all markets, including North America, Central America, Oceania, and Europe.

Job Tags

Full time, Work at office, Remote work, Worldwide,

Similar Jobs

Aquent

Videographer Job at Aquent

Overview Placement Type: TemporarySalary: $60-70 HourlyStart Date: 10.27.2025Aquent's client is seeking a skilled videographer for a part-time assignment working onsite in their Rolling Meadows studio. This is a great opportunity for a videographer with corporate experience... 

ManTech

Activity Security Representative Job at ManTech

 ...ManTech seeks a motivated, career and customer-oriented Activity Security Representative II to join our team in El Segundo, CA . The...  ...Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to... 

LifeStance Health

Psychologist- Top Market Pay - Poway, CA Job at LifeStance Health

We are actively looking to hire talented Psychologists in the Poway area, who are passionate about patient care and committed to clinical excellence. We offer Psychologists: Sign on bonus Competitive Compensation: $140,000 - $152,000. Flexible work schedules...

Jerry's Enterprises Inc.

Cub Foods Rogers - Pharmacy Technician - Progressive scale from $15.00 - $18.00 / hour, based on experience Job at Jerry's Enterprises Inc.

Location: Cub Foods Rogers Reports to: Assistant Store Director Classification: Part Time Union Rate of Pay: Progressive scale from $15.00 - $18.00 / hour, based on experience Hours: Sunday Saturday, varied hours Jerrys work perks: Store Discount ...

Addison Kenway.

Mohs Surgeon / Dermatologist Physician Job at Addison Kenway.

 ...Mohs Surgeon/Dermatologist - Manalapan Township, NJ Job#16711942 Our client is looking for a dermatologist/Mohs Surgeon to join their private practice. You will have two days in Mohs and the rest in general derm and cosmetics. Opening is due to growth. Full or part...