Job Description
Description At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.
Employee Relations & Support - Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.
- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.
- Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.
- Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.
Performance Management - Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.
- Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate
Talent Management And People Development Consulting - Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.
- Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.
- Support managers and employees in identifying training opportunities to further develop functional and managerial skills.
- Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.
HR General - Act as stewards of the employee experience and Amazon “culture keepers”.
- Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.
- Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.
- Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.
Key job responsibilities
The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.
Basic Qualifications - Bachelor's degree in Human Resources Management or a related field
- 3-5 years of relevant Human Resources experience.
Preferred Qualifications - Master's degree or above in business, HR, or a related field
- Experience working cross functionally with tech and non-tech teams
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience managing competing priorities and using metrics to drive business decisions
- Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders
- - Strong communication skills.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,900/year in our lowest geographic market up to $130,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A3105035
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