Program Manager Job at the Chickasaw Nation, Ada, OK

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  • the Chickasaw Nation
  • Ada, OK

Job Description

We are currently looking for a Full Time Program Manager to join our Therapy Services Team team located at the Ardmore Outpatient Services working 8:00AM-5:00PM - Mo Tu We Th Fr.

*Summary:*

Oversees therapy services by seeking continuous improvement of clinical services and collaborating with providers and leadership to comprehensively care for patients.

*Responsibilities:*

* Provides family, couple, individual and group therapies as needed
* Implements empirically validated measurements into therapeutic practice to assess for client progress in therapy and to measure overall therapeutic effectiveness with clients
* Collaborates with other professionals to ensure for appropriate care of clients
* Assists in ongoing initiatives to build and maintain referrals for services
* Provides licensing supervision for license candidates and supervisees
* Conducts diagnostic screenings and assessments
* Serves as a resource to other medical professionals in the Chickasaw Nation regarding mental health topics
* Ensures all audits, reports and other operational communications are accurate and timely
* Completes a variety of standard and ad hoc reports as required
* Assists staff with accomplishing goals
* Ensures staff stays in assigned areas
* Investigates and resolves discrepancies
* Resolves minor employee concerns
* Communicates area performance and operational information to line of support
* Approves/denies time off requests
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
* Maintains general upkeep of work area and maintains a safe environment
* Maintains and promotes professionalism
* Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
* Adheres to Chickasaw Nation dress code standards
* Maintains files, logs, and records
* Maintains confidentiality, security, and integrity of data and information
* Ensures employees and resources complete assigned training and development
* Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Mentors, coaches, develops and assists in training in assigned area
* Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
* Participates in candidate selection process
* Assigns tasks and responsibilities of assigned staff
* Reviews and documents work effectiveness of assigned staff
* Coaches and corrects assigned staff through performance deficiencies
* Observes and documents work behaviors of assigned staff
* Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
* Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
* Performs all other duties as assigned

*Competencies:*
Essential:

* Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
* Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
* Knowledge and understanding of First American populations
* Must be proficient in the use of electronic health record keeping systems
* Knowledge and understanding of trauma informed care
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

*Skills:*
Essential:

* Must be familiar with the Microsoft Office Suite of products

*Experience:*
Essential:

* 2 years directly related experience

*Education:*
Essential:

* Masters Degree in directly related field

Essential:

* Must have a master's degree in a mental health related discipline

*Credentials:*
Essential:

* Pass general background check
* Standard Driver's License
* Please see the below comments
* CN Core Leadership Level 1

Nonessential:

* Licensed Alcohol and Drug Counselor
* Licensed Behavioral Practitioner
* Licensed Clinical Social Worker
* Licensed Marriage and Family Therapist
* Licensed Master Social Worker
* Licensed Professional Counselor

Essential:

* Must be a currently licensed therapist in Oklahoma in one of the following LMFT, LCSW, LPC, LADC-MH, LBP, or Psychologist Must possess a current designation as an approved clinical supervisor from the applicable State of Oklahoma licensing board
* Requires completion of level one Core Leadership Training within 12 months of the hire or promotion date

*Working Conditions:*
Essential:

* Mental health treatment facility
* Sometimes lift and or carry up to 25 lbs
* May be on-call
* May be required to work after hours or on weekends as needed
* Travel is primarily within Chickasaw Nation boundaries
* May be required to assist individuals who are under the influence
* Pass pre-employment drug test

#IND

Work Location: In person

Job Tags

Full time, Work at office, Weekend work,

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